#customer backlash
#customer backlash

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Medium

Quantitative hiring in UX, designing for left-handed people, how to pitch UX research

The CEO of Airbnb responded to customer backlash over hidden costs by promising transparent pricing upfront.

The decision to fix the deceptive pattern was driven by business value and public relations concerns.

The article discusses the importance of the design process and testing in creating effective user experiences. [ more ]

Medium

The CEO of Airbnb responded to customer backlash over hidden costs by promising transparent pricing upfront.

The decision to fix the deceptive pattern was driven by business value and public relations concerns.

The article discusses the importance of the design process and testing in creating effective user experiences. [ more ]

Medium

The CEO of Airbnb responded to customer backlash over hidden costs by promising transparent pricing upfront.

The decision to fix the deceptive pattern was driven by business value and public relations concerns.

The article discusses the importance of the design process and testing in creating effective user experiences. [ more ]

WSJ

Unity Software is laying off approximately 25% of its workforce, affecting around 1,800 employees.

This move comes after customer backlash over new fees that were implemented in September. [ more ]

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